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                               %EMOTIONAL RESPONSES 730920

     In a personal transaction self may initiate and other
respond, or other may initiate and self respond. Responses
may be of many forms.  The channel of communication of the
response may be varied and  either have or lack congruence
with the content of the response. Self may say, "You don't
love  me."   Then the other yell back,  "To hell I don't."
Or there may be an emotional response which is  not openly
communicated,    even  though  involuntarily   transmitted
through non-verbal channels of communication more powerful
than are the verbal channels.

     As  mankind  has evolved there has been a tendency to
replace emotional responses with verbal  responses  and/or
responses  of higher levels of symbolic abstraction.   The
replacement has often been helpful and has served  as  the
basis  of  the  survival of the species.    Yet individual
members and/or  groups  may fail  to  survive  because  of
extreme  mutations  inappropriate to their social context.
In particular,  the  replacement  of  essential  emotional
response  patterns by non-equivalent verbal or high-level-
symbolic response patterns may have low survival value.

     Technical information may be communicated  faithfully
with  equivalent  meaning  and  power  via  a  variety  of
channels of communication.   While the  ensymbolments  may
differ  in  detail,   their  significances  may  be nearly
identical.     Advantage  is  taken  of  this  in   radio,
telegraph,      television,     wire-photo,     telephone,
cryptography,    micro-filming,    holography,    computer
processing,   and  many  other techniques  of  information
management.

     Emotional  information may be communicated  fully  in
authentic  meeting.   In the absence of authentic  meeting
emotional   responses   are  communicated   in   distorted
ensymbolments.    The   meaning  and  power  of  responses
depends upon the integrity of the mutual awareness of it.

     Technocrats   seeking   to   communicate    technical
information  via  ensymbolments may fail because there  is
not integrity in the mutual awareness of it on the part of
the potential participants.   For there to be integrity in
the mutual awareness,  there must be a mutual awareness of
emotional responses---as well as of the  ensymbolments  of
technical information.   Failing this causes communication
to be incomplete, or even to be subverted.

                         (c) 1999 by Paul A. Smith in
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